Greater Flexibility, Improved Service Levels and Significant Cost Savings for Support Operations According to New White Paper

posted in News July 29, 2010

TORONTO, ON, July 30, 2010 – The recent downturn in the global economy has intensified pressures on customer support operations to become more cost-effective in the short term and make strategic choices that will help organizations emerge leaner, and more efficient. All while maintaining or enhancing customer satisfaction. Increasingly, organizations are moving to a Business Shared Services model to address these challenges, according to a white paper published by Customer1, a leading provider of CRM software for customer service and support.

CRM Innovator Debuts its Award Winning Software Solutions in the Middle East at GITEX

posted in News October 16, 2009

Award-winning customer service software company will demonstrate its innovative CRM solutions at GITEX 2009 in Dubai

Charlottetown, PEI – October 16, 2009

Canadian customer service software company Customer1 Corporation will demonstrate its award winning CRM and helpdesk software solutions for the first time in the Middle East during GITEX Technology Week in Dubai, October 18-22, 2009….