Ted brings 30+ years of leadership experience to the team with invaluable track record of driving profitable growth in technology companies.  Prior to joining Customer1, Madden was COO of IntelliResponse and he previously held several senior leadership roles, including president of Lavalife (formerly Interactive Media) and president of Pitney Bowes Canada.  In addition to consulting with numerous early stage technology firms, Ted is also a board member and Past-Chair of the York Technology Association. He graduated from the Schulich School of Business at York University in the Honors Business Administration program.

Management Team

Mohammad Al Zaibak, Chief Executive Officer
Mohammad has more than 30 years of leadership experience in the technology field. Read Full Bio

Ted Madden, Chief Operating Officer
Ted brings 30+ years of leadership experience to the team, with an invaluable track record of driving profitable growth in technology companies. Read Full Bio

Ryan Poissant, VP Sales and Marketing
Ryan brings more than a decade of experience with technology focused organizations to his role in driving Customer1′s global sales and marketing initiatives. Read Full Bio

Daniel Lazaratos, VP Operations & Product Development
Dan has a proven track record spanning more than 15 years and a history of delivering top client service and complex business solutions on time and on budget. Read Full Bio